Societal changes seem to be particularly hard to predict because they rarely keep to straight line trajectories (unlike demographic trends, for example) but instead tend to be subject to tipping points and radical shifts in direction. Furthermore, they tend to be fuzzy by nature, hard to describe, and even harder to quantify. Nevertheless, since travel is heavily dependent on travel for social reasons (with work travel also affected by how society is organised) it follows that it is affected by societal changes.
In this article, six social trends are very briefly introduced to prompt thought and discussion concerning some emerging issues that have the potential to change travel behaviour.
These trends are interlinked, are also accompanied by other social trends, and also influenced by some major underlying factors such as climate change, demographic change, and ongoing technological development. One of the interesting characteristics of these varying trends is that they often work in opposing directions, so the skill in trying to understand their effects lies in deciphering the interactions between the trends, and identifying which ones will dominate.
Globalisation
The greater ease and reduced cost of longer distance travel, plus the ability of the internet to break down geographic barriers almost entirely, mean that people are sharing ideas and information from an increasingly wide range of sources. This enables trends to cross the globe rather than be focused on a neighbourhood, region or country. In fact, country boundaries will become increasingly meaningless, and people across the world increasingly homogenised. The importance of global brands in consumer goods, finance, and entertainment will continue to increase, with companies searching for economies of scale on an international level.
For those wishing to escape globalism it will mean tracking down remote destinations which have yet to be globalised. It also means that there is less point in travelling abroad, if all you find is a slightly different version of what you can find on your doorstep.
It equally has implications for the workplace, where there will be an increasing need to communicate with colleagues living in very disparate locations, potentially meaning that the central workplace (typically the office) becomes less important and remote working (including teleworking from home) more so.
Localisation
Localisation is a counter-trend to globalisation and reflects a desire for people and places to retain their identity. It will be fuelled also by environmental concerns about the transport of goods and people over unnecessarily long distances. Purchasing locally-sourced goods and holidaying sustainably will become what many will consider the ‘proper’ thing to do.
The clash of these two trends will probably end in a compromise. Brands and places will conform to many of the general trends but look to add a local ‘twist’. Shoppers will be given the choice between locally produced goods, and the additional variety that sourced goods from further afield can deliver.
In terms of the workplace, it is likely to mean that people from across the world working in a specific field end up moving their residence and place of work to clusters of excellence, like small-scale Silicon Valleys. This agglomeration effect is likely because people are essentially social animals and like being with other people sharing similar interests.
Smarter living
The recession has led to people thinking more seriously about their expenditure, and in some cases, about more fundamental things such as what makes us happy. It has highlighted the point that having more money and more material goods doesn’t necessarily lead to greater happiness. Another trend is the ready availability of increasing amounts of information via the internet. These three factors combine into a trend towards smarter living which means making more informed and rounded decisions, in which environmental issues are considered as well as those which affect the individual and their happiness.
A good example of a product which fits well with the concept of smarter living is car clubs. Being a member of a car club avoids conspicuous consumerism and, depending on the need for a car, can be a more efficient and less expensive option. Note that a counter-trend to this is time poverty, and one can expect that only some segments of the population will adopt a smarter living lifestyle, though some elements of it are likely to be adopted more widely. Products which are personalised (or appear to be) will be attractive to this wider group since their objective of choosing a smarter product can be realised without having to invest time in research (this product ticks all
my boxes so why look elsewhere?).
Search for reality
The ‘search for reality’ is to some extent a backlash to the digital world. It affects where we look to go on holiday, the food we want to eat, our hobbies and interests, and the brands with which we wish to be associated.
For example, it means greater interest in ‘experiential’ holidays where untouched countryside or original cultures can be experienced first hand. It means choosing food where the provenance is known and the level of processing minimised. Interest in genealogy and family history can be expected to be on the increase, along with participatory sports. Regarding sports activities, a supporting trend is the backlash to a sedentary lifestyle and a desire to be fitter and healthier. In transport terms therefore, the ‘search for reality’ is very much a positive trend in that it implies an increase in travel (going to places and events to experience them, rather than just seeing them on a screen, even if it is 3D), and also an increase in walking and cycling.
Time poverty
Curiously, as technology has enabled us to do more in less time, we actually seem to have less free time, not more. Faster technology seems to have created a neverending loop where there is a continuous push for speed and productivity, and we’re always trying to keep up with the next generation of computers and gadgets. One of the consequences of improving technology is that we have access to increasing volumes of data. However, this is combined with less time to sift through it, so there will be an increasing need for reliable sources of personalised information which screens out irrelevant data. The disadvantage to this is that new ideas and creativity more generally are fuelled by random connections which this process will stifle. Genuine creativity may therefore become a more valued resource.
Time poverty is an important trend in relation to travel, since travel is a major user of time. This means that speed is important, but not at the expense of quality (see ‘flight to quality’) and it may be that enabling travel time to be more productive is a more important consideration. This is facilitated by the development of mobile technologies which mean that working or socialising remotely via the internet is becoming not only easier, but also the behavioural norm.
Flight to quality
The ‘flight to quality’ is at least in part a consequence of the recession and time poverty, and is related to the ‘smarter living’ and ‘search for reality’ trends. In an increasingly uncertain world people are taking refuge in quality, but consuming it in a smarter way, such as by checking that the quality is genuine, and by being more selective about luxury purchases. This, for example, includes renting rather than purchasing luxury items, and purchasing little, affordable luxuries rather than big ticket items.
Although quality and luxury are not quite the same, there is a strong link between the two: all luxuries have to be good quality, though there are some quality items that wouldn’t be seen as luxuries because they are primarily functional – a quality kitchen or household appliance, for example. In terms of travel, it may mean that people are more selective about when they travel (replacing some travel with technology), but when they do, they want to travel in comfort, or in an environment where they can use their time effectively.